Productivity & Automation
Tier A field
Use generative AI and automation to write, research, analyse and ship work faster across any role, with no coding required.
Learning paths
Complete every course in a path to earn its flagship certificate.
All courses
3 courses
Productivity & Automation · path
AI Automation & Workflow
The third course in Productivity & Automation — and the one that delivers on the field's promise to "ship work faster". Learn how to connect apps with no-code platforms like Zapier and Make, how to let AI work inside your spreadsheets so you can analyse data without writing code, and how to design reliable workflows and simple AI agents that do repetitive work for you. Finish with a capstone automation project and a graded final exam.
Certificate available
Productivity & Automation · path
AI Content & Research
The second course in Productivity & Automation. Use AI to research faster, work with your own files and documents, and write clearer, faster and more persuasive content — emails, reports, proposals, social posts and long-form writing. Learn how to attach and reason over your own documents, how to summarise to extract real insight, and how to fact-check, cite and stay honest in everything AI helps you produce. Proof of mastery comes with a hands-on capstone and a graded final exam.
Certificate available
Productivity & Automation · path
Generative AI for Work
The foundation course for the Productivity & Automation field. Learn what generative AI is and how large language models actually work, how to choose and use the major tools (ChatGPT, Gemini, Claude, Copilot), how to write prompts that get reliable results, how to verify AI output so you never ship a hallucination, and how to use AI responsibly across any role — with no coding required. Prove your skills with a graded final exam.
Certificate available